Frequently Asked Questions- FAQ’s

1. How do I place an order on Jakubowski.store?

To place an order, simply select the product you want to buy, choose the size, color and quantity, then add it to your cart and proceed to checkout according to the instructions on the website.

2. What is Jakubowski.store’s return policy?

We accept returns within 30 days of receipt, provided that the product is new, unused and has all labels and packaging intact.

3. How can I check the status of my order?

Once the order is shipped, we will send you an order tracking number via email. You can use this number to check the status of your order on the carrier’s website.

4. How much does shipping cost for an order?

The shipping cost is a flat $6.99 for all orders.

5. What is the estimated delivery time?

Estimated delivery time is 7-15 days for shipping and delivery. Please note that shipping times may vary depending on your location and any unforeseen circumstances such as customs delays or severe weather conditions.

6. Can I change my shipping address after placing my order?

If you need to change your shipping address after placing your order, please contact us as soon as possible. We will try to help you change the address before your order is shipped. However, we cannot guarantee an address change after the order has been shipped.

7. What shipping carriers does Jakubowski.store use?

We work with USPS as our primary shipping service.

8. Can I cancel my order?

You can cancel your order within 24 hours of placing your order.
After 24 hours of placing your order, we will not accept any cancellation requests. This helps us ensure that your order and delivery process is smooth and on schedule.

9. What should I do if the product I receive is defective or damaged?

If the product you receive is defective or damaged, please take a photo of the product and contact us immediately for support in returning or refunding.